1. Digital product only
CellFinch is a digital software product: a Microsoft Excel add-in made by Udainiya Technologies. We do not ship anything physical. There is no courier, no warehouse and no delivery address to fill in for the product itself.
2. When your plan or credits start
After a successful payment, your Student, Plus or Pro plan, or your credit pack, is activated on your CellFinch account. You sign in with Google when you buy or use a paid plan, so the purchase is tied to that Google account.
Activation is automatic and usually happens within a few minutes of payment. You can confirm it in the CellFinch pane under your plan or credit balance.
3. If it does not activate within 24 hours
If your plan or credits are still not active 24 hours after payment, email [email protected] with your Razorpay payment ID. We will activate the purchase on your account or refund you as set out in the Refund and Cancellation Policy.
4. Delivery charges and service area
There are no delivery or shipping charges. CellFinch is sold and used digitally across India.
5. Business address
Udainiya Technologies (sole proprietorship of Mithlesh Udainiya), Near Amul Franchise Store, Ait, District Jalaun, Uttar Pradesh 285201, India. The same address appears on our other legal pages and in the site footer.