Short mein. Arrayora aap jo likhte ho usse Excel formula banata hai. Zyaadatar requests aapke computer par hi solve hoti hain aur kahin kuch nahi bheja jaata. Saare free features bina account ke chalte hain. Sirf jab kisi request ko AI chahiye (Pro ya top-up), tab Arrayora sirf active sheet se yeh bhejta hai: aapki likhi request, sheet ka naam, range ka address, rows aur columns ki ginti, aur column headings. Privacy Shield on ho (default) to koi cell value nahi bheji jaati; agar pehli row saaf taur par headings nahi lagti, to uski jagah "Column B" jaise saadharan naam bheje jaate hain. Privacy Shield off ho to range ki pehli row jaisi hai waisi bheji jaati hai, aur usmein data ho sakta hai. Iske alaawa koi cell value kabhi nahi bheji jaati. Pro khareedne ya use karne ke liye aap apne Microsoft account se sign in karte ho. Payment Razorpay sambhalta hai; hum aapke card ya UPI ki details kabhi nahi dekhte. Hum aapka data nahi bechte, ads nahi dikhate aur uspar AI model train nahi karte.
1. Hum kaun hain
Arrayora ek Microsoft Excel add-in hai, jise Mithlesh Udainiya, Arrayora by Udainiya Technologies naam se business karte hue ("hum"), chalate hain. Hamara postal address section 11 mein hai. Arrayora ke zariye process hone wale personal data ke liye hum India ke Digital Personal Data Protection Act, 2023 (DPDP Act) ke tahat "Data Fiduciary" aur EU aur UK ke General Data Protection Regulation (GDPR) ke tahat "controller" hain.
Contact: [email protected]. Grievance Officer: section 11 dekhein.
2. Aapke computer par kya rehta hai
Arrayora aapke chune hue cells, ya active sheet ka use hua hissa, aapke computer par Excel ke andar hi padhta hai, taaki formula tay kar sake aur aapko preview dikha sake. Jab tak aap Insert nahi dabate, aapki sheet mein kuch nahi likha jaata. Free features (local formula, data cleaner, samjhana) aapka data hamare server ko kabhi nahi bhejte.
Add-in yeh cheezein aapke Excel ke browser storage mein rakhta hai. Section 3 mein likhi cheezon ke alaawa yeh aapke computer se bahar nahi jaatin:
| Rakhi gayi cheez | Maqsad |
|---|---|
| Language, theme, night mode, contrast, mascot ka chunaav | Aapki pasand yaad rakhna |
| Privacy Shield on/off | Aapki privacy ki pasand yaad rakhna |
| Aapki pichhli requests ki history (request ka text, target cell, formula) | History list dikhana; aap ise "Reset this seat" se mita sakte ho |
| Ek random local ID | Sirf isi computer par kaam aati hai; hamare server ko nahi bheji jaati |
| Agar aapne sign in kiya hai: ek signed account token | Is device ko aapke Pro account se jodna; sign out ya reset karne par hat jaata hai |
| In terms ki aapki sweekriti (version aur time) | Aapki sahmati ka record rakhna |
Jodi gayi files (jaise import ki gayi PDF) sirf aapke computer par padhi jaati hain aur kabhi upload nahi hotin.
3. Aapke computer se kya bahar jaata hai, kisko aur kyun
| Kisko | Kya bheja jaata hai | Kyun |
|---|---|---|
| AI model provider: Google (Gemini API, paid tier), hamare server ke zariye | Sirf Pro ya top-up par, aur sirf tab jab request aapke computer par solve na ho sake. Sirf active sheet se: aapka likha text, sheet ka naam, range ka address, rows aur columns ki ginti, aur column headings. Privacy Shield on (default): headings tabhi bheji jaati hain jab pehli row saaf taur par headings ki row ho (Excel Table ka header, ya numbers ke upar likhe text labels) aur personal data jaisi na lage (jaise email address ya lamba number); warna "Column B" jaise saadharan naam bheje jaate hain. Koi cell value nahi bheji jaati. Privacy Shield off: range ki pehli row bilkul waisi hi bheji jaati hai. Agar aapki range mein headings ki row nahi hai, to woh pehli row data hai. Iske alaawa koi cell value, koi doosri sheet ya koi file kabhi nahi bheji jaati. Google ko aapki account ID, email ya token nahi milta. |
Aapki request samajhna, taaki sahi formula ban sake |
| Hamara server (Cloudflare Workers aur Cloudflare storage par chalta hai) | Bina sign in ke free features use karte samay kuch nahi. Pro ke liye sign in karne par: aapki Microsoft account ID se bani ek scrambled account ID, aapke Microsoft account ka email, abhi ka sign-in session (ek samay mein ek device), aaj ke sign-ins ki ginti, aapka plan aur uski khatam hone ki tareekh, is period mein use hue AI credits aur aapki requests ka AI kharcha, top-up balance, har minute ki requests ka counter, aapki sahmati ka record, aur payment ke records (payment ID, amount, status, khareedi gayi cheez). AI request khud sirf guzarti hai, rakhi nahi jaati. Request pahunchane aur attacks se bachaane ke liye Cloudflare ko aapka IP address process karna padta hai; hum apne records mein aapka IP address nahi rakhte. | Aapka account, Pro aur credits, ek-device rule, usage limit, galat istemaal rokna, aapne jo khareeda woh chalu karna |
| Microsoft | Excel aur Office add-in platform Microsoft ke apne privacy statement ke tahat chalte hain. Jab aap "Sign in with Microsoft" chunte ho, to aap Microsoft ke page par sign in karte ho; Microsoft hamein aapki account ID, naam aur email wala ek signed sign-in token deta hai. Hum sirf scrambled account ID aur email rakhte hain. Mic button ke liye neeche "Voice typing" dekho. | Pro ke liye sign in; add-in chalana; optional voice input |
| Voice typing (sirf jab aap mic dabate ho) | Device par offline speech pack ho to: aapki awaaz aapke computer par hi text banti hai, kuch nahi bheja jaata. Pack download karna aapke browser banane wali company se ek baar ka download hai, jiske baare mein add-in pehle poochta hai; usme aapki awaaz nahi hoti. Warna add-in har session mein pehle poochta hai. Agar aap browser ki online speech service allow karte ho, to aapki awaaz browser company (Google ya Microsoft) ke paas unki privacy terms ke tahat jaati hai, hamare paas nahi. Agar aap Pro mein signed in ho aur allow karte ho, to ek chhoti recording (zyada se zyada 20 second) hamare server se hokar Google (Gemini API, paid tier) ko sirf text banane ke liye jaati hai. Isme AI credits lagte hain. Hum recording ya text apne server par nahi rakhte; kisi bhi AI request ki tarah sirf credits aur AI kharcha record hota hai. Aapko words hamesha editable "Maine suna" box mein dikhte hain, aur "Chalao" dabane tak kuch nahi chalta. |
Optional voice input |
| Razorpay (payment gateway) | Aap apni payment details (card, UPI, net banking, naam, email, phone) seedhe Razorpay ke page par daalte ho. Payment sahi account tak pahunche, iske liye hum Razorpay ko khareedi ja rahi cheez, amount, aapke account ka email aur scrambled account ID dete hain. Hamein sirf payment ID, amount, status aur khareedi gayi cheez milti hai. | Payment lena aur fraud check |
Aapki headings aur aapke likhe shabd khud bhi personal data ho sakte hain (jaise kisi vyakti ke naam par column, ya request mein likha koi naam). Kripya requests mein password, bank details, health ki jaankari ya koi aur sensitive jaankari na likhein.
4. Hum kya nahi karte
- Hum personal data bechte ya kiraaye par nahi dete, aur ads nahi dikhate.
- Hum aapki requests ya sheets par AI model train nahi karte. Paid Gemini API ki Google ki terms ke tahat, Google prompts ya jawaabon ka istemaal apne products sudhaarne mein nahi karta; galat istemaal pakadne aur kaanooni zimmedaariyan poori karne ke liye Google unhe seemit samay tak rakh sakta hai. Google ke maujooda niyamon mein yeh avadhi zyaada se zyaada 55 din hai.
- Hum aapki workbook upload nahi karte, doosri sheets nahi padhte, aur cell values nahi bhejte, sivaay pehli row ke jab aap Privacy Shield off karte ho.
- Hum aapka card number, UPI PIN, password ya aapka naam nahi rakhte.
5. Kaanooni aadhaar
- India (DPDP Act): AI processing aur aapke account ke liye "I agree" box se di gayi aapki sahmati; aur section 7 mein diye gaye "legitimate uses", jaise kaanoon ka paalan karna aur aapke shuru kiye payment ko process karna.
- Information Technology Act, 2000 aur SPDI Rules, 2011: hum yeh policy publish karte hain, sirf zaroori jaankari lete hain, uchit security rakhte hain, aur ek Grievance Officer niyukt karte hain.
- EU/UK (GDPR): aapke account, Pro aur payments ke liye aapke saath hamare contract ka paalan (Art. 6(1)(b)); AI provider ko requests bhejne ke liye sahmati (Art. 6(1)(a)); galat istemaal rokne ke liye legitimate interests (Art. 6(1)(f)).
6. Doosre deshon mein data bhejna
Cloudflare, Google aur Microsoft India aur doosre deshon, jinmein America bhi shamil hai, ke data centres mein data process karte hain. DPDP Act aise transfers ki ijaazat deta hai, sivaay un deshon ke jin par Bharat sarkaar rok lagaye; agar kisi provider ka use kiya gaya desh restricted hota hai, to hum wahan uska istemaal band kar denge. EU/UK users ke liye hum apne providers ki data processing terms par nirbhar hain, jinmein jahan laagu ho wahan Standard Contractual Clauses shamil hain.
7. Hum data kitne samay tak rakhte hain
| Data | Kitne samay tak |
|---|---|
| Account record (scrambled account ID, email, plan, credits, AI kharcha, sahmati) | Aakhri badlaav ke lagbhag 400 din baad tak, phir apne aap mita diya jaata hai; aap kahein to pehle |
| Payment status records | Lagbhag 400 din, phir apne aap mita diye jaate hain; zyaada samay tabhi jab tax ya accounting kaanoon maange |
| Checkout link records (account ID aur khareedi ja rahi cheez) | 7 din |
| AI requests | Hum nahi rakhte. Google kitne samay rakhta hai, yeh section 4 mein hai. |
| Aapke computer par settings, history aur token | Jab tak aap sign out, "Reset this seat" na karein ya add-in na hatayein |
8. Aapke adhikaar aur vikalp
- Bina account use: free features ke liye sign in ki zaroorat nahi, aur woh hamein kuch nahi bhejte.
- Privacy Shield: ise on rakhein taaki koi cell value na bheji jaaye.
- Jaankari paana, sudhaar aur mitaana: poochhein ki hamare paas aapke account ke baare mein kya hai, use sudhaarne ko kahein, ya mitaane ko kahein.
- Sahmati waapas lena: kabhi bhi hamein email karke, sign out karke ya add-in hatakar. Sahmati waapas lene par AI processing ruk jaati hai; aapke computer par solve hone wali requests chalti rehti hain. Pehle ho chuki processing par iska asar nahi padta.
- Nominate karna: aapki mrityu ya asamarthata ki sthiti mein aapke adhikaaron ka istemaal karne ke liye kisi vyakti ko nominate karein (DPDP Act section 14).
- EU/UK users ko data portability, aapatti karne aur apni data protection authority se shikaayat karne ke adhikaar bhi hain.
- India mein shikaayat: pehle hamare Grievance Officer se contact karein. Jawaab se santusht na hon, to aap Data Protection Board of India mein shikaayat kar sakte ho.
- Hum kitni jaldi jawaab dete hain: data dekhne, sudhaarne ya mitaane ki requests, nomination aur shikaayaton ka jawaab hum milne ke ek mahine ke andar dete hain, aur kabhi bhi 90 din se zyaada nahi lagaate.
Apne Microsoft account wale email se [email protected] par likhein, saath mein aapki Razorpay payment ID (agar hai). Action lene se pehle hum uchit saboot maang sakte hain.
9. Bachche
Bachchon ka data. Arrayora sirf 18 saal aur usse zyada umar ke adults ke liye hai. Hum jaanbujhkar 18 saal se kam umar ke kisi vyakti (Bharat ke Digital Personal Data Protection Act, 2023 ke hisaab se "child") ka personal data collect ya process nahi karte, aur hum maata-pita ki consent wale accounts nahi dete. Pehli baar Arrayora kholne par, aur Pro/AI features use karne se pehle, hum aapse confirm karwate hain ki aapki umar 18 saal ya zyada hai (hum date, time aur accept kiye gaye terms ka version rakhte hain). Agar humein pata chalta hai ki koi account 18 saal se kam umar ke vyakti ka hai, to hum account band karenge, processing rokenge aur usse juda personal data delete kar denge, sivaay us data ke jo kaanoon ke hisaab se rakhna zaroori hai (jaise payment aur tax records). Hum kisi ko track nahi karte, profile nahi banate aur targeted ads nahi dikhate. Agar aapko lagta hai ki kisi bachche ne humein personal data diya hai, to [email protected] par likho.
10. Security aur data breach
Saare connections HTTPS use karte hain. Secret keys hamare server par rehti hain, account tokens signed hote hain aur ek samay mein ek device par chalte hain, Microsoft sign-in tokens Microsoft ki published keys se check kiye jaate hain, aur data sirf upar bataaye gaye samay tak rakha jaata hai. Agar personal data breach hota hai, to hum kaanoon ke anusaar prabhaavit users aur authorities ko soochit karenge, jinmein Data Protection Board of India aur CERT-In shamil hain, unki tay samay seema ke andar. DPDP Rules, 2025 ke tahat hum har prabhavit user ko bina deri batayenge ki kya hua, uska sambhavit asar, hum kya kar rahe hain aur aap kya kar sakte ho, aur 72 ghante ke andar Data Protection Board of India ko detailed report bhejenge. Report karne laayak cyber incidents 6 ghante ke andar CERT-In ko bataaye jaate hain.
11. Grievance Officer
Naam: Mithlesh Udainiya
Designation: Grievance Officer (Proprietor)
Email: [email protected]
Phone: +91 96960 82548
Address: Near Amul Franchise Store, Ait, District Jalaun, Uttar Pradesh 285201, India
Hum shikaayat milne ke 48 ghante ke andar uski receipt dete hain aur ek mahine ke andar, ya kaanoon ke anusaar usse pehle, uska samaadhaan karte hain. Yahi vyakti aapke personal data ki processing se jude sawaalon ka jawaab bhi dete hain.
12. AI se bane nateeje
Formula kisi AI model ki madad se banaye ja sakte hain. Arrayora kuch bhi likhne se pehle hamesha preview dikhata hai. Preview batata hai ki formula aapke computer par bana, Arrayora ke AI ne banaya, ya AI ke jawaab na dene par aapke computer par bana, aur AI use hone par theek-theek batata hai ki kya bheja gaya. Kripya Insert karne se pehle preview check kar lein.
13. Is policy mein badlaav
Agar hum is policy mein aisa badlaav karte hain jisse aapke data ke istemaal par asar pade, to add-in naya version dikhayega aur aapse phir se sahmati maangega. Upar likhi version ki tareekh hamesha abhi ka version batati hai.