Hamse sampark karein
Email: [email protected]. Hum 48 ghante ke andar jawab dete hain.
Phone (customer care): +91 96960 82548
Privacy, billing ya service se judi shikayatein: Grievance Officer Mithlesh Udainiya, [email protected]. Hum shikayaton ki receipt 48 ghante ke andar dete hain aur unka hal ek mahine ke andar karte hain.
Zaroorat
Umar: sirf 18+. Arrayora adults ke liye kaam aur business ka tool hai. Ise use karne ke liye, free features samet, aapki umar kam se kam 18 saal honi chahiye. Terms of Use dekho.
Excel for Microsoft 365 (Windows, Mac ya web). Kuch formula, jaise FILTER, UNIQUE, SORT aur GROUPBY, ke liye dynamic arrays wala Microsoft 365 ka Excel chahiye.
Aam sawaal
Koi formula galat hai. Kya karoon?
Arrayora mein Undo dabayein, ya Excel mein Ctrl+Z. Phir column aur shart ka naam zyada saaf likhein, jaise "total Price where Product is Notebook". Request ka text (apna data nahi) hamein email karein, taaki hum Arrayora ko sudhaar sakein.
Kya mera data mere computer se bahar jaata hai?
Free features aapka data hamare server ko kabhi nahi bhejte. Sirf Pro ya top-up par, aur sirf tab jab koi request aapke computer par solve na ho sake, Arrayora sirf active sheet se AI model ko yeh bhejta hai: aapki likhi request, sheet ka naam, range ka address, rows aur columns ki ginti, aur column headings. Privacy Shield on hone par (default) koi cell value nahi bheji jaati; agar pehli row saaf taur par headings nahi lagti, to uski jagah "Column B" jaise saadharan naam bheje jaate hain. Privacy Shield off hone par range ki pehli row jaisi hai waisi bheji jaati hai. Har baar AI use hone par preview batata hai ki kya bheja gaya. Details Privacy Policy mein hain.
Kya mujhe sign in karna hoga?
Free features ke liye nahi. Microsoft account se sign in sirf tab karna hota hai jab aap Pro ya top-up khareedte ya use karte ho. Tab Pro aapke account ka hota hai, isliye add-in saaf karne ya "Reset this seat" se woh nahi khota.
Naya computer liya hai. Pro kaise le jaaoon?
Naye computer par Arrayora kholein, Settings mein jaakar usi account se "Sign in with Microsoft" chunein. Pro ek samay mein ek device par chalta hai, isliye purana device apne aap sign out ho jaata hai. Agar aapko "signed in on another device" dikhe, to ho sakta hai koi aur aapka account use kar raha ho: phir se sign in karein aur apna Microsoft password badlein.
Cancel kaise karoon?
Kuch bhi apne aap renew nahi hota, isliye cancel karne ko kuch nahi hai. Bas dobara na khareedein. Refund aur Cancellation Policy dekhein.
Refund kaise milega?
Apni Razorpay payment ID aur kaaran hamein email karein. Kin sthitiyon mein refund milta hai, yeh Refund aur Cancellation Policy mein likha hai.
Apna data kaise mitaoon?
Arrayora mein Settings kholein aur "Reset this seat" chunein; isse aapke computer par rakha sab kuch mit jaata hai. Hamare server par aapke account ki jaankari mitane ke liye apne Microsoft account wale email se [email protected] par email karein, saath mein aapki Razorpay payment ID (agar hai).
Maine payment kiya, lekin Pro chalu nahi hua.
Pakka karein ki aap usi Microsoft account se sign in ho jisse payment kiya tha, phir Arrayora pane band karke phir kholein. Kuch minute baad bhi lock rahe, to apni Razorpay payment ID hamein email karein. Hum use chalu karenge ya poora paisa lautayenge.
Seller ki jaankari
Mithlesh Udainiya, Arrayora by Udainiya Technologies naam se business karte hue
Near Amul Franchise Store, Ait, District Jalaun, Uttar Pradesh 285201, India
Udyam Registration: UDYAM-UP-37-0036189 (MSME, sole proprietorship) · GST: abhi registered nahi, isliye koi GST nahi liya jaata · Phone: +91 96960 82548